Alpha Technologies FXM2000 Specifications download pdf (Page 29)

Installation and Commissioning

Alpha Service’s team of engineers and technicians are experts in power system installation and possess a broad array of

surveying, planning, materials management and EF&I skills/experience. Our team has national coverage and a long list

of major customers/successful turn-key installation projects in central ofﬁce, collocation facilities, head ends, customer

premise, OSP, shelters, data centers and more. Alpha offers discounts on commissioning costs if purchased in conjunction

with an Alpha Service Plan.

Maintenance and Repair

While Alpha products adhere to the highest quality standards for performance, construction and reliability, maintenance

and repair of power equipment that is in regular use is a necessity to ensure optimal performance. When the time comes

to service your power equipment call our technical services team for assistance. Alpha service plans and warranties are

designed to help organizations plan for and minimize costs. Our Reliability Plus Plan includes regularly scheduled preventative

maintenance visits that keep your equipment running smoothly and mitigate costly faults/failures before they happen.

Software, Manuals, Product Registration and Speciﬁcations

A wide range of documentation is available on our website to help you get the most from Alpha products. Visit our documents

page online at www.alpha.ca. Please register your product with us at www.alpha.ca/register. By registering you will receive

relevant future information about your product as well as access to regular product bulletins and advisories.

Technical Support

Regular business hours support is available for products under warranty

Monday-Friday, 7am-5pm PST. All calls reaching voice mail are returned

within 30 minutes.

For assistance, contact Alpha Technical Support:

> Toll free North America: 1-888-462-7487

> International: +1-604-436-5547

> Monday-Friday, 7am-5pm PST for regular inquiries

> 24/7 Emergency Support is available as part of your Alpha service plan

> To report a problem online, visit www.alpha.ca/report-a-problem

Services and Support

Factory Service Centers

Western Canada and International

Alpha Technologies Ltd.

Burnaby, BC, Canada

Central and Eastern Canada

Alpha Technologies Ltd.

Mississauga, ON, Canada

Northwest United States

Alpha Technologies Services Inc.

Bellingham, WA, USA

Northeast United States

Alpha Technologies Services Inc.

Pennsauken, NJ, USA

Southeast United States

Alpha Technologies Services Inc.

Suwanee, GA, USA

Asia-Paciﬁc

PCM Electronics (Dong Guan) Co., Ltd.

Liaobu Town, Dongguan City,

Guangdong Province, China

Alpha Service

Online

http://www.alpha.ca/returns

Toll free

1.888.462.7487

International

+1.604.436.5547

Fax

+1.604.436.1233

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Alpha Technologies FXM2000 Specifications Page 29

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